Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order quickly and safely. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–2 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation with tracking details (where available).

Shipping Time

  • Standard Delivery: 3–7 business days.
  • Delivery times may vary depending on your location and courier services.

Shipping Charges

  • Shipping charges are calculated at checkout.
  • We may offer free shipping on selected products or promotional orders.

Order Tracking

If tracking is available, you will receive a tracking number via email or SMS after your order has been dispatched.

Delays

While we strive to deliver orders on time, unexpected delays due to weather, courier issues, or public holidays may occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are always happy to assist you.